BORBS XXI: Behavioural Dynamics in Human–GenAI Interaction: Between Tools and Partners

Wieland Müller (University of Rostock), Oliver Behn (University of Göttingen), Johannes Wichmann (University of Marburg), Alexander Richter (University of Wellington) and Michael Leyer (University of Marburg)

Abstract

Generative AI (GenAI) is increasingly embedded in everyday work and decision processes, where it is perceived not only as a tool but also as an assistant or partner. This research investigates how such perceptions shape interaction behaviour, trust, and responsibility in human–GenAI interaction. In a first study, we explore how people describe their engagement with AI and the roles they attribute to it—from automated tool to creative partner—together with the factors that influence these perceptions and interaction styles. Building on these insights, a second study examines how different types of tasks relate to distinct patterns of human–GenAI interaction and whether recurring combinations of task demands and interaction stages can be identified. Together, the studies provide a comprehensive view of the behavioural and contextual mechanisms that shape how humans and GenAI systems work together and what conditions foster effective, adaptive, and trustworthy collaboration.

Why should you join?

The talk addresses one of the most pressing topics in Behavioral OR and organizational research today: how humans collaborate with generative AI systems. Participants will gain insights into the behavioural mechanisms shaping human–GenAI interaction and learn how perceptions of AI—as tool, assistant, or partner—affect engagement. The presentation will also discuss empirical findings from two complementary studies, offering conceptual and practical implications for designing effective and trustworthy human–AI interactions in decision and work contexts. Moreover, the session invites an open discussion on how BOR perspectives can contribute to understanding and improving human–GenAI decision processes.

December 11th, 2025

12 PM to 12.40 PM (UK, London)

1 PM; to 1.40 PM (CET, Berlin)

https://us02web.zoom.us/j/89143663283?pwd=kxdJrqXHfZ0O2nJVPL7TgfCBfuJtRq.1

Meeting-ID: 891 4366 3283

Kenncode: 1