Program for stream Analytics in Service Management

MA-27: Prescriptive Analytics in Service Routing
Stream: Analytics in Service Management
Room: Virtual Room 27
Chair(s): Ninja Scherr

• Anticipatory Decision-Making for Dynamic Vehicle Routing with Stochastic Customer Requests
  Ninja Scherr, Marlin Wolf Ulmer, Dirk Christian Mattfeld
• When to Reschedule Vehicles in Case of Disruptions
  Martijn Koot, Martijn Mes, Maria Iacob
• Deep q-learning for same-day pickup and delivery problems
  Florentin Hildebrandt, Marlin Wolf Ulmer

MB-27: E-Fulfillment
Stream: Analytics in Service Management
Room: Virtual Room 27
Chair(s): Charlotte Köhler

• Demand Management for Attended Home Deliveries – A Literature Review
  Katrin Waßmuth, Charlotte Köhler, Niels Agatz, Moritz Fleischmann
• Dynamic Time Slot Management with Uncertain Basket Sizes
  Liana van der Hagen, Niels Agatz, Remy Spliet
• The Value of Data in Home Delivery
  Charlotte Köhler, Jan Fabian Ehmke, Ann Campbell

MC-27: Choice-Based Optimization
Stream: Analytics in Service Management
Room: Virtual Room 27
Chair(s): Sven Müller, Lorena Reyes-Rubiano

• Sustainable product design when durability matters – with applications to the case of electric toothbrushes
  David Topchishvili, Cornelia Schoen
• Constrained Assortment Optimization Under the Mixed Logit Model with Design Options
  Sven Müller, Knut Haase
• Tariff Zone Planning for Public Transportation
  Lorena Reyes-Rubiano, Sven Müller, Knut Haase

MD-27: Demand Management for Last-mile Logistics & Mobility
Stream: Analytics in Service Management
Room: Virtual Room 27
Chair(s): Claudius Steinhardt

• On the concept of opportunity cost in integrated demand management and vehicle routing
  David Fleckenstein, Vienna Klein, Robert Klein, Claudius Steinhardt
• Multi-trip vehicle routing with delivery modes: A demand management opportunity for CEP services
  Lukas Janinhoff, Robert Klein
• Dynamic demand management and online routing for same-day delivery
  Vienna Klein, Claudius Steinhardt
• Modeling Supply and Demand Matching for Free-Floating Shared Mobility System Optimization
  Matthias Soppert, Claudius Steinhardt, Christian Müller, Jochen Gönsch, Prasanna Bhogale