Program for stream Queues with Strategic Customers

TD-61: Queueing Models in Service Operations
Stream: Queues with Strategic Customers
Room: Virtual Room 61
Chair(s): Opher Baron, Olga Bountali

• Predicting Delays in Queues with Invisible Customers
  Arik Senderovich
• Capacity Management in a Pandemic Incorporating Patient Choices and Evolving Severities
  Sanyukta Deshpande, Siddharth Prakash Singh, Alan Scheller-Wolf, Lavanya Marla
• Offering Differentiated Services when Customers Learn Socially
  Gad Allon
• Join, Balk, or Jettison? The effect of flexibility paired with the knowledge of your ranking
  Olga Bountali, Apostolos Burnetas, E. Lerzan Ormeci

TE-61: Queues with Strategic Customers I
Stream: Queues with Strategic Customers
Room: Virtual Room 61
Chair(s): Antonis Economou, Olga Bountali, Athanasia Manou

• Increasing Social Welfare with Delays: Strategic Customers in the M/G/1 Orbit Queue
  Athanasia Manou, Opher Baron, Antonis Economou
• Strategic Customers with Correlated Preferences
  Zeynep Gökçe İşlier, Refik Gullu
• Obtaining inter-departure times for two customer types
  Eliran Sherzer, Opher Baron, Dmitry Krass, Oded Berman
• Stochastic approximation of symmetric Nash equilibria in queueing games
  Ran Snitkovsky, Liron Ravner

TF-61: Information Problems in Queues with Strategic Customers
Stream: Queues with Strategic Customers
Room: Virtual Room 61
Chair(s): Philipp Afèche

• The impact of information in a transportation station with strategic customers
  Antonis Economou, Dimitrios Logothetis
• The Structure of Optimal Delay Announcements for Throughput Maximization: A Bayesian Persuasion Perspective
  Nahum Shimkin
• Unreliable Information Transfer in the Markovian Single Server Queue
  Gail Gilboa Freedman, Yoav Kerner
• Learning and Earning for Congestion-prone Service Systems
  Philipp Afèche, N. Bora Keskin

WA-53: Equilibrium and Optimal Strategies in Queues
Stream: Queues with Strategic Customers
Room: Virtual Room 53
Chair(s): Rob Shone

• An optimal mechanism charging for priority in a queue
  Moshe Haviv, Eyal Winter
• A 3-player game theoretic model of a choice between two queueing systems with strategic managerial decision making
  Michalis Panayides, Vincent Knight, Paul Harper
• Analysis of an M/M/1 queue with deterministic idle time and busy period bound
  Maayan Eyal, Yoav Kerner
• Heuristic and reinforcement learning methods for admission and routing control in a queueing system with multiple heterogeneous facilities
  Rob Shone, Vincent Knight, Paul Harper

WB-01: Queues with Strategic Customers II
Stream: Queues with Strategic Customers
Room: Bulding A, Amphitheatre
Chair(s): Yoav Kerner

• Strategic behavior in ticket queues with non-negligible clearance time
  Yoav Kerner, Gal Sagi
• Pricing and the Value of information in a Queue
  Igor Rochlin, Yoav Kerner
• Strategic behavior in queues with arrival rate uncertainty
  Binyamin Oz, Refael Hassin, Moshe Haviv
• Aggregating service provision for delay-sensitive customers towards supply chain coordination
  Myron Benioudakis, Dimitris Zissis, Apostolos Burnetas, George Ioannou

WC-04: Queues with Strategic Customers III
Stream: Queues with Strategic Customers
Room: Bulding A, Room 3B
Chair(s): Yiannis Dimitrakopoulos

• Physician dual practice in the framework of strategic queueing: Patients' equilibrium behavior and physicians' optimal split among practices.
  Yiannis Dimitrakopoulos, Dimitris Andritsos, E. Lerzan Ormeci
• Strategic reneging in queueing systems with server vacations/failures
  Dimitrios Logothetis, Antonis Economou, Athanasia Manou

WD-35: Queues with Strategic Customers in Public Services
Stream: Queues with Strategic Customers
Room: Virtual Room 35
Chair(s): Tuan Phung-Duc

• Equilibria of supply and demand in double-ended queueing systems
  Hung Q. Nguyen, Tuan Phung-Duc
• Queueing Analysis of Car/Ride-Share System
  Ayane Nakamura, Tuan Phung-Duc, Hiroyasu Ando
• Optimal Capacity Planning for Cloud Service Providers with Periodic, Time-Varying Demand
  Eugene Furman
• Rational joining behavior in a queueing system with abandonments
  MICHAL BENELLI