Program for stream Performance Evaluation of Queues

MD-19: Routing, Scheduling and Policy Optimization for Queues
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Benjamin Legros

• Agents’ self-routing for blended operations to balance inbound and outbound services
  Benjamin Legros
• Analysis of Time-dependent Queues Using Machine Learning
  Raik Stolletz, Seyed Mohammad Zenouzzadeh, Siamak Khayyati
• Appointment-driven queueing systems with non-punctual customers
  Oualid Jouini, Saif Benjaafar, Bingnan Lu, Siqiao Li, Benjamin Legros
• Customer strategic behavior in a multi-server data center with setup time of servers
  Hung Q. Nguyen, Tuan Phung-Duc

TA-19: Stochastic Processes and Applications 1
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Maria Vlasiou

• Clustering in time-dependent data and block Markov chains
  Jaron Sanders
• Exploitation of idleness for maintenance in an M/D/1 production queue
  Maayan Eyal, Yoav Kerner
• SPATIAL APPOINTMENT SCHEDULING IN A RANDOM ENVIRONMENT
  Bharti Bharti, René Bekker, Michel Mandjes
• Fork-join queues
  Maria Vlasiou, Dennis Schol

TB-19: Stochastic Processes and Applications 2
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Nikki Levering

• Algorithmic collusion with multi-agent learning
  Janusz Meylahn
• Comparison of stability regions for a line distribution network with stochastic load demands
  Mark Christianen
• Comparison between the Deterministic and Stochastic Models of Nonlocal Diffusion
  Itsuki Watanabe, Hiroshi Toyoizumi
• Optimal departure time advice in networks with stochastic disruptions
  Nikki Levering, Rens Kamphuis, Michel Mandjes

TC-19: Novel Control Mechanisms for Queueing Systems
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Samuli Aalto, Esa Hyytiä

• The Gittins Policy in the M/G/1 Queue
  Ziv Scully, Mor Harchol-Balter
• Scheduling in redundancy-systems
  Elene Anton
• When does FCFS minimize the mean slowdown in the M/G/1 queue?
  Samuli Aalto
• A Bounded Multi-Vacation Queue Model for Multi-stage Sleep Control
  Behnam Badihi, Jie Chen

TD-19: Queueing applications
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Yoav Kerner, Binyamin Oz

• Silent Abandonment in Contact Centers: Estimating Customer Patience from Uncertain Data
  Antonio Castellanos, Galit Yom-Tov, Yair Goldberg
• The Impact Of Procedural Justice On Patient Flow In Hospitals
  Galit Yom-Tov, Anat Rafaeli
• Modeling modern call center data through the counting process of a MAP
  Pepa Ramirez Cobo, Rosa Elvira Lillo Rodríguez, Marcos Gonzalez Bernal
• Left without being seen: The disappearance of impatient patients, combining current-status, right-censored and left-censored data
  Yair Goldberg, Avishai Mandelbaum, Jacob Ritov, Jonathan Yefe-nof, Jennifer Wiler

WA-19: Queueing systems for services 1
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Binyamin Oz, Yoav Kerner

• Foresee the Next Line: On Information Disclosure in Tandem Queues
  Ricky Roet-Green, Jingwei Ji, Ran Snitkovsky
• Information uncertainty in service systems
  Igor Rochlin, Yoav Kerner, Gail Gilboa Freedman
• The impact of information on the performance of M/g/1 queue with strategic customers.
  Yoav Kerner, Ricky Roet-Green, Lin Zang
• Waiting Time Distribution Asymptotics in the Accumulating Priority Queue
  Joris Walraevens, Thomas Van Giel, Stijn De Vuyst, Sabine Wittevrongel

WB-19: Queueing systems for services 2
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Dennis Schol

• Bidding for initial level of priority in accumulating priority queue
  Elisheva Zur, Binyamin Oz
• Charging more for priority via two-part tariff for accumulating priorities
  Binyamin Oz, Shir Moshe
• Estimating customer delay and tardiness parameters from periodic queue length observations
  Liron Ravner, Jiesen Wang
• Extreme-value theory for large fork-join queues, with an application to high-tech supply chains
  Dennis Schol, Mirjam Meijer, Maria Vlasiou, Bert Zwart, Willem van Jaarsveld

WC-19: Queueing Systems with Heterogeneous Customers
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Céline Comte, Elene Anton, Ellen Cardinaels

• Stochastic Service Systems with Heterogeneous Boundedly Rational Customers
  Shayan Sharifi, Pelin Canbolat
• Load-balancing for multi-skilled servers with Bernoulli routing
  Josu Doncel
• Stochastic dynamic matching: A mixed graph-theory and linear-algebra approach
  Céline Comte
• On stochastic matching systems with reneging
  Pascal Moyal

WD-19: Multi-dimensional queueing systems and scheduling
Stream: Performance Evaluation of Queues
Room: Y228a (building West corridors)
Chair(s): Joris Walraevens, Sarah Dendievel, Arnaud Devos

• Scaling limits for closed product-form queueing networks
  Lucas van Kreveld, ONNO BOXMA, Jan-Pieter Dorsman, Michel Mandjes
• Exact analysis of retrial queues with constant retrial times
  Dieter Fiems
• Multivariate asymptotics for a class of two-dimensional queueing models
  Arnaud Devos, Joris Walraevens, Dieter Fiems, Herwig Bruneel