Program for stream OR in Quality Management

MA-53: Quality Management
Stream: OR in Quality Management
Room: 4D UPV 1.4 (building 0)
Chair(s): Rafael Sanchez-Marquez

• Evaluating service quality of an art museum in South Korea using a multiple assessment model
  Jimin Park, Sukran Kim, Jaewoo Chung
• Combination of empirical quantile forecasts to determine the safety stock
  Juan Ramon Trapero Arenas, Nikolaos Kourentzes, Manuel Cardós, Ester Guijarro, Eugenia Babiloni
• Quality management system diagnosis
  Rafael Sanchez-Marquez

MB-53: Quality Control Applications
Stream: OR in Quality Management
Room: 4D UPV 1.4 (building 0)
Chair(s): Javier Neira Rueda

• A metaheuristic method for quality control chart design under autonomation
  U. Mahir Yıldırım, Ozgur Toy
• Showing the impact of processes improvements on the performance of Khorasan Regional Electricity Company (Mashhad, Iran) using the six sigma strategy
  Khatere Ghorbani-Moghadam, Narjes Sabeghi, Ladan Behroozi, Hamid Reza Yousefzadeh
• Control charts for highly censored observations on the left. A contribution to processes with censored observations
  Javier Neira Rueda, Andrés Carrión