ORAHS2024
Abstract Submission

116. Transportation plans for Regional Social Care Services

Invited abstract in session HB-3: Transportation in Healthcare and Social Services, stream Regular talks.

Thursday, 11:00-12:30
Room: Room S2

Authors (first author is the speaker)

1. Ana María Anaya-Arenas
Université du Québec à Montréal
2. Feike Weijzen
University of Twente
3. Daniela Guericke
Department of Industrial Engineering and Business Information Systems, University of Twente
4. Erwin W. Hans
Industrial Engineering & Business Information Systems, University of Twente, fac. Behavioral Management and Social Science

Abstract

Regional social services in the Netherlands faces logistics problems to fully support the beneficiaries, due to distance, geographical distribution or service capacity. In their program, a large set of beneficiaries, regional-wide spread, are offered one (or several) day(s) of care time in one of their multiple Care Providers Facilities (CPF), and it includes a transportation service door to door for each of them. The large demand and high costs of this logistic task motivates a restructuring process inside the region. In this talk we will explore the challenges of creating a new and efficient transportation plan for the region, considering different strategies that can be used in service allocation and transportation plan. Moreover, the routing decisions will need to respect practical restrictions that makes it a hard problem to solve, including the limited time restrictions to offer the services, the space, and the assistance requirements of the beneficiaries for each trip. We will cover a baseline that simulates the current practice of the region and explore the potential of a more collective regional strategies among the care providers.

Keywords

Status: accepted


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