2390. How Specialists and Generalists Complicate IoT Investments in Manufacturing: A Quasi-Field Experiment
Invited abstract in session TD-8: Human Factors and Strategic Tradeoffs in Emerging Technologies, stream Game Theory and Behavioral Management Science.
Thursday, 14:30-16:00Room: H8
Authors (first author is the speaker)
| 1. | Henrik Franke
|
| University of Cologne |
Abstract
Can a Tier-2 automotive supplier become more efficient using advanced IoT to enable workforce pooling on the shop floor? Surprisingly, no—but why? We analyze a naturally occurring field experiment based on 1,645,913 machine status reports and 2,533,323 completed work tasks over four years. While pooling is effective in principle, behavioral factors and worker preferences ultimately erode its potential efficiency gains. We distinguish the effects of worker roles and highlight a trade-off between IoT effectiveness and workplace equality.
Keywords
- Business Analytics
- Decision Support Systems
Status: accepted
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