Optimized Operation of Automated Teller Machines and Vaults

Invited abstract in session WE-25: OR Success Stories III, stream Business Day.

Wednesday, 16:05-17:35
Room: AachenMuenchener Halle (Aula)

Authors (first author is the speaker)

1. Peter Lietz
Wincor Nixdorf International GmbH


Being one of the largest manufacturers of automated teller machines (ATMs), it comes naturally to Wincor Nixdorf to offer cash management software and consulting to the end of running a network of ATMs as cost-effectively as possible while maintaining a high service level. Taking the classical inventory optimization problem as a starting point, we will provide an introduction to the additional challenges arising by way of service times, lead times, cash recycling, co-location of ATMs, residual costs and limited transport capacities, amongst others. We will present common pitfalls and successful modelling techniques. If time permits, we will go beyond the realm of retail banking and have a brief look at cash management for central banks.


  • Capacity Planning

Status: accepted

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