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944. Plan Ahead, Act in Real-Time: Optimization of Driver Capacity Allocation in the Omnichannel Grocery Sector
Invited abstract in session TD-50: Omni-Channel Retailing , stream Retail Operations.
Tuesday, 14:30-16:00Room: M2 (building: 101)
Authors (first author is the speaker)
| 1. | Javier Rubio-Herrero
|
| Information Technology and Decision Sciences, University of North Texas | |
| 2. | Pedro Lopes Gerum
|
| Cleveland State University | |
| 3. | Moonwon Chung
|
| Cleveland State University | |
| 4. | Matteo Giaretti
|
| Glovo |
Abstract
We collaborate with Glovo, a European technology company in the e-commerce grocery sector, to optimize hourly driver capacity allocations across their stores. We do this by introducing decisions at the strategic, tactical, and operational levels in a multi-tiered framework in which long-term decisions are employed to improve short-term decisions. Our suggested framework demonstrates a considerable improvement over Glovo's current operations when it comes to revenue and delivery costs.
Keywords
- Supply Chain Management
- Practice of OR
- E-Commerce
Status: accepted
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