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583. Logistical Support for the shipment of food products
Invited abstract in session WA-50: Retail Distribution I, stream Retail Operations.
Wednesday, 8:30-10:00Room: M2 (building: 101)
Authors (first author is the speaker)
| 1. | Cexcilia Montt
|
| Ingeniería Industrial, Universidad de Santiago de Chile | |
| 2. | ASTRID ODDERSHEDE
|
| INDUSTRIAL ENGINEERING, UNIVERSITY OF SANTIAGO OF CHILE | |
| 3. | LUIS QUEZADA
|
| Department of Industrial Engineering, UNIVERSITY OF SANTIAGO OF CHILE |
Abstract
This paper explores the application of simulation in the redesign of dispatch processes to address delivery fulfillment and sustainable issues. The study focuses on a company that processes and supplies food to several employee cafeterias in a metropolitan city. The main objective of this company's logistics dispatch is the efficient delivery of final products using a fleet of refrigerated electric vans to ensure the sustainability. The challenge identified centers on intermittent delivery discrepancies, which lead to customer losses and product waste. By employing simulation and business process management (BPM), the administrative processing time has been reduced by 10 to 15 minutes. This time saving is crucial to food durability and to avoid delays associated with the unloading of incorrect or modified shipments. In addition, real-time fleet tracking has been established using specialized software. This tracking capability allows the company to analyze data continuously, with the goal of minimizing losses, reducing costs and promptly addressing delivery delays with up-to-date information.
Keywords
- Logistics
- Sustainable Development
- Transportation
Status: accepted
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