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4351. Leveraging Operations Management to Improve Access to Justice: A Research Agenda on Court Congestion
Invited abstract in session WB-12: YW4OR_2, stream WISDOM - Women in OR.
Wednesday, 10:30-12:00Room: 13 (building: 116)
Authors (first author is the speaker)
| 1. | Shany Azaria
|
| Rotman School of Management, University of Toronto |
Abstract
Court congestion is a pressing issue worldwide, affecting social welfare, economic development, and access to justice. This research agenda aims to address the challenges posed by court congestion through the lens of operations management. By employing empirical research, the application of theoretical frameworks, and data-driven methodologies, we seek to unravel the operational complexities and identify solutions to improve judicial system efficiency. Utilizing comprehensive datasets from the US Federal District Courts and the Israeli court system, this project employs a variety of techniques including natural language processing, artificial intelligence, and econometrics to analyze the effects of judicial congestion. Our approach leverages operations management tools, process-mining, and queue-mining to propose and evaluate interventions designed to reduce congestion and enhance system performance. The significance of this research lies in its potential to contribute to both the operations management field and societal welfare by offering insights and interventions that facilitate access to justice. By bridging theoretical innovation and practical solutions, this research aims to forge new paths in operations management and social impact.
Keywords
- Analytics and Data Science
Status: accepted
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