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4215. Strategies for the redefinition of postal collection and delivery services in urban areas
Invited abstract in session TD-61: Location in Logistics and Supply Chain Management, stream Locational Analysis.
Tuesday, 14:30-16:00Room: S10 (building: 101)
Authors (first author is the speaker)
| 1. | Giuseppe Bruno
|
| Dipartimento di Ingegneria Industriale, Università Federico II di Napoli | |
| 2. | Antonio Diglio
|
| Department of Industrial Engineering, University of Naples Federico II | |
| 3. | Carmela Piccolo
|
| Department of Industrial Engineering, University of Naples Federico II | |
| 4. | Eduardo Pipicelli
|
| Department of Industrial Engineering, University of Naples Federico II |
Abstract
The rapid increase in the volume of parcels to be delivered pushed logistics providers to explore innovative solutions to streamline the more critical and expansive stage of the supply chain: the last-mile logistics. Among the solutions, the most explored is self-collection, by which customers autonomously collect parcels from manned or unmanned facilities. However, the success of the strategy depends on two main aspects: the individuation of the determinants affecting the customers’ choices; the location of such facilities in relation to the positions of the potential customers.
In this work, we explore the possibility of describing these aspects through the formulation of mathematical models for the optimal location of self-collection facilities with the objective of maximizing the attractiveness of this system, as alternative to home delivery. In particular, the mechanism of patronization of potential facilities is regulated by an attractiveness function in which some determinants are considered.
Thanks to the cooperation with the principal Italian logistics provider, we apply the model to some real case studies with the objective of designing efficient and robust self-collection networks in densely populated contexts. The obtained results suggest insightful managerial implications and prove that the model can be used as an appropriate tool to support the decision-making process concerning the design of a self-collection network in an urban context.
Keywords
- Location
- Logistics
- Facilities Planning and Design
Status: accepted
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