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3971. Optimal Product Return Insurance
Invited abstract in session MB-23: Managing product returns, stream Circular Economy, Remanufacturing and Recycling .
Monday, 10:30-12:00Room: 82 (building: 116)
Authors (first author is the speaker)
| 1. | Gokce Esenduran
|
| Supply Chain and Operations Management, Purdue University | |
| 2. | Paolo Letizia
|
| University of Tennessee | |
| 3. | Anton Ovchinnikov
|
| School of Business, Queen's University |
Abstract
In response to the high cost of returns, some firms stop a free returns policy, but give their customers the option to purchase return insurance, which provides customers with the option to return items and receive a refund. We study how to design the return policy and insurance optimally.
Keywords
- Economic Modeling
Status: accepted
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