EURO 2024 Copenhagen
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3814. Crafting Consensus: A conceptual model for enhancing urban infrastructure maintenance decisions

Invited abstract in session MA-13: Supporting Planning and Sustainability, stream Soft OR and Problem Structuring Methods.

Monday, 8:30-10:00
Room: 15 (building: 116)

Authors (first author is the speaker)

1. Roya Meydani
Civil and Architectural Engineering, Royal Institute of Technology
2. John Leander
Civil and Architectural Engineering, Royal Institute of Technology, KTH

Abstract

Infrastructure owners face challenges in maintenance decision-making due to the process’s multidisciplinary nature, spanning mathematics to cognitive science. This study optimizes maintenance for complex infrastructure systems, specifically in scenarios where a single primary owner must consider the preferences and requisites of multiple stakeholders. We propose a generic conceptual model facilitating shared views, eliciting objectives early, and aligning agendas with desired outcomes. It offers valuable guidance for decision modelers, reinforced by case studies.
The decision-making process in infrastructure management varies based on industry standards, organization, and public expectations. Evolving approaches recognize infrastructure as part of a complex process, intensifying challenges such as multi-disciplinary issues and stakeholder conflicts. In this matter, effective management involves understanding uncertainty, navigating complex systems, and establishing optimal solutions. Moreover, social complexity emerges when stakeholders hinder collective inquiry due to singular problem perceptions. In response, decision agents play crucial roles, facilitating consensus and commitment while promoting shared understanding and restructuring education for a complexity mindset.

Keywords

Status: accepted


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