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3715. The role of theory in behavioral operations research
Invited abstract in session TB-11: Behavioral OR general papers, stream Behavioural OR.
Tuesday, 10:30-12:00Room: 12 (building: 116)
Authors (first author is the speaker)
| 1. | Michael Leyer
|
| Chair of Digitalisation and Process Management, University of Marburg | |
| 2. | Ayşegül Engin
|
| Business Aministration, University of Vienna | |
| 3. | Marta Lopes
|
| IPC-ESAC, INESC Coimbra | |
| 4. | Anita Onay
|
| Industrial Engineering, Management Center Innsbruck | |
| 5. | Lisa Scholten
|
| Faculty of Technology, Policy and Management, Delft University of Technology |
Abstract
Behavioral OR (BOR) is positioned between hard and soft OR and provides analyses of human behavior in decision making so that it can be modeled with OR tools. Although behavioral analyses have always been integral to OR, scientific rigor and especially theory-based analyses are required to strengthen the research field. From our perspective, BOR bridges distinguishable world views and describes how behavioral dimensions influence OR problems and solutions. The goal of this research is to clarify the areas where BOR research can provide insights to increase scientific rigor. We provide a theoretical foundation that improves the positioning of BOR using the concept of “wickedness”. It structures typical OR problems according to their degree of wickedness that increases with the complexity of problems and the difficulty regarding stakeholders and institutions. Decision making in very wicked settings is grounded in belief functions that can differ between individuals due to insufficient knowledge or deviating goals of individuals involved. By identifying relevant assumptions from theories, this research aims to clarify beliefs so that they can be calculated in models. This analysis serves as a foundation to derive relevant types of theories that can be used from other fields (mainly from related fields e.g. psychology). Moreover, novel specific OR theories are intended to be developed based on the adopted ones. Our work contributes to the understanding of BOR as a discipline.
Keywords
- Behavioural OR
Status: accepted
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