EURO 2024 Copenhagen
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3418. Human Centric Analytics (HCA): How To Foster The Human Centred Development Of Analytics That Augment Human Work Effectively.”

Invited abstract in session WD-46: Human Centric Analytics (HCA), stream Making an Impact.

Wednesday, 14:30-16:00
Room: 40 (building: 324)

Authors (first author is the speaker)

1. Making An Impact
EURO Practitioners' Forum
2. Christina Phillips
LBS, Liverpool John Moores University

Abstract

In situations of high uncertainty and high human involvement, it can be difficult to implement analytical tools; on the other hand those tools can serve to reduce and define the uncertainty. To achieve this level of use the human actors involved need to be empowered to understand and utilise the data that they produce and use. This requires both learning and experiment in a safe and creative space as mathematical tools, data and humans come together.

In this workshop we will use examples from industry interventions to introduce the ideas and concepts around HCA. We will discuss what works and what doesn’t, and why that is, and develop skills around choosing the right structuring methods and analytical approaches for differing situations.

Design is a key part of the process, and we will look at ways to keep in mind the iterative and empathetic journey that this helps to facilitate, while also looking at ways to integrate HCA into common working practices such as lean projects.

Keywords

Status: accepted


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