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3191. Learning to facilitate team discussions
Invited abstract in session TC-11: Behavior in group decision-making , stream Behavioural OR.
Tuesday, 12:30-14:00Room: 12 (building: 116)
Authors (first author is the speaker)
| 1. | Etienne Rouwette
|
| Nijmegen School of Management, Radboud University Nijmegen | |
| 2. | L. Alberto Franco
|
| University of Bristol Business School, University of Bristol |
Abstract
Building an operational research model together with the team responsible for the issue at hand helps to elicit knowledge and create commitment to joint action. In these facilitated modelling interventions the facilitator has a central role. How can an analyst perform the role of facilitator? Furthermore, what is effective team facilitation? Understanding the rationale behind tasks helps the facilitator to translate generic advice on what to do, to the specific situation encountered. Our assumption is that the more the facilitator’s behaviour is in line with these attitudes, the more effective they will be in supporting a team decision process. We describe five facilitator attitudes (helping, neutrality, inquiring, relational engagement, self-reflexivity), as well as the facilitator tasks aligned with each of these attitudes.
Keywords
- Behavioural OR
- Group Decision Making and Negotiation
- Soft OR
Status: accepted
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