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3058. Behavioural consequences of supporting open strategizing with OR methods
Invited abstract in session TC-11: Behavior in group decision-making , stream Behavioural OR.
Tuesday, 12:30-14:00Room: 12 (building: 116)
Authors (first author is the speaker)
| 1. | Jonan Raaijmakers
|
| Nijmegen School of Management, Radboud University | |
| 2. | Femke Bekius
|
| Nijmegen School of Management, Radboud University | |
| 3. | Vincent De Gooyert
|
| Nijmegen School of Management, Radboud University | |
| 4. | Etienne Rouwette
|
| Nijmegen School of Management, Radboud University Nijmegen |
Abstract
Over the last two decades, strategizing developed from an exclusive endeavour towards a more decentralized approach that aims to empower stakeholders in strategic decision-making. This new stream in strategizing is named ‘open strategy’ and transforms the traditional exclusive strategic decision-making into a more inclusive and transparent process. Although open strategy is beneficial, e.g., increased diversity or quality of ideas, it also brings new challenges and dilemmas that as of now are unresolved by contemporary open strategy tools. We study open strategy processes in the Dutch energy, road, and drinking water context. From a literature study, we found that operational research (OR) methods can contribute to open strategizing, by resolving some of its dilemmas. Therefore, we apply participatory OR methods to support inter-organizational stakeholders in making strategically aligned decisions to tackle challenges that transcend organisational boundaries. We present findings from an ongoing study that aims to understand the behavioural consequences of OR-supported open strategy processes. We approach this study by investigating model-supported interactions on an individual level, how individuals add, remove, and change model elements, and, on a group level, how these interactions shape the path towards a group decision. Furthermore, we investigate the use of the outcomes from the intervention in the broader multi-organisational context, with evaluative interviews.
Keywords
- Soft OR
- Behavioural OR
Status: accepted
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