EURO 2024 Copenhagen
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2973. How Blockchain and Smart Contracts Transform Human-Machine Trust and Inter-Organizational Relationships in Industry

Invited abstract in session WD-7: Modelling social-behavioural phenomena in creative societies, stream Behavioural OR.

Wednesday, 14:30-16:00
Room: 1019 (building: 202)

Authors (first author is the speaker)

1. Yan Peng
Tianjin University
2. Dan Ke
Wuhan University

Abstract

This research systematically examines the impacts of blockchain and smart contracts on human-machine trust, and thus to understand how these cutting-edge technologies and innovative applications are poised to revolutionize industrial inter-organizational relationships and business collaborations.
The research model reveals that how blockchain and smart contracts enhance the reliability and efficiency of transactions, thereby fostering a new level of trust between humans and machines. We hypothesize that the immutable and transparent nature of blockchain, coupled with the autonomous execution of smart contracts, streamlines processes, reduces disputes, and facilitates seamless inter-organizational collaborations; the token economy fostered by blockchain and consensus mechanism plays a moderating role by incentivizing organizational behaviors and creating value within the ecosystems by redefining business models and revenue streams.
The study adopts a mixed-methods approach. The qualitative interviews from experts and practitioners delve into transformation in trust dynamics and collaborations models enabled by blockchain technology, and the quantitative analysis of data collected from blockchain-implemented systems in industry focuses performance metrics and trust indicators pre & post blockchain implementation.
This research provides a comprehensive understanding of the transformative potential of blockchain and smart contracts in reshaping industrial landscapes.

Keywords

Status: accepted

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