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1663. A Four-Step Roadmap for Measuring and Maximizing Patient Value in Healthcare Using Data Envelopment Analysis
Invited abstract in session MB-17: DEA in healthcare, stream OR in Health Services (ORAHS).
Monday, 10:30-12:00Room: 40 (building: 116)
Authors (first author is the speaker)
| 1. | Joke Borzée
|
| Operations management, KU Leuven & Vlerick Business School | |
| 2. | Brecht Cardoen
|
| Vlerick Business School | |
| 3. | Filip Roodhooft
|
| Accounting & Finance, Vlerick Business School | |
| 4. | Laurens Cherchye
|
| catholic university leuven | |
| 5. | Bram De Rock
|
| Ecares, Université Libré de Bruxelles | |
| 6. | Jo Lambert
|
| Department of Dermatology, Ghent University Hospital |
Abstract
Value-Based Healthcare (VBHC) is a framework that aims to shift the focus of healthcare systems from increasing volume to enhancing value, which is defined as the ratio of patient-relevant health outcomes to the costs of achieving them. This framework can help to address the rising healthcare expenditures by encouraging health facilities to organize around the patient and pursue the goal of maximizing patient value. However, measuring patient value is still challenging due to its multidimensional nature, impeding the implementation of VBHC. In this research, we therefore propose a four-step value measurement roadmap, which leverages operations research techniques to convert the value equation into a single value score for each patient, using Data Envelopment Analysis (DEA) as the main tool. This novel application of DEA enables a holistic benchmarking of patients by directly linking outcomes to costs, unveiling the relative value that is created. We illustrate how the roadmap can be customized and applied to different health contexts, using the case of psoriasis as an example. After collecting individual health outcomes and calculating treatment costs for 109 psoriatic patients, we construct a value frontier which reveals substantial differences in created value within the patient population. Subsequent detailed analysis of the value scores offers insights into the drivers of value creation, supporting health professionals to optimize healthcare delivery.
Keywords
- Health Care
- Data Envelopment Analysis
Status: accepted
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