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1166. Assessment of Sustainable Third-Party Reverse Logistics Providers Using Interval Rough DOBAS Approach

Invited abstract in session WB-58: Logistics 1, stream VeRoLog - Vehicle Routing and Logistics.

Wednesday, 10:30-12:00
Room: S07 (building: 101)

Authors (first author is the speaker)

1. NILA B
Mathematics, NIT Warangal
2. JAGANNATH ROY
MATHEMATICS, NIT WARANGAL

Abstract

In the contemporary business landscape, reverse logistics (RL) activities play a pivotal role for companies aiming to achieve cost savings, improved customer service, and sustainability. Owing to resource constraints and a shortage of technology and expertise, manufacturing firms frequently form partnerships with specialized RL service providers. Yet, assessing the optimal third-party reverse logistics providers (3PRLPs) poses a challenging and uncertain multi-criteria decision-making problem.
This paper introduces an innovative framework integrating interval rough numbers with the Dombi Bonferroni Weighted Assessment (DOBAS) model. The objective is to offer systematic decision support for organizations in selecting the most suitable partner. The proposed methodology was verified and implemented in evaluating 3PRLPs providers for an Indian food manufacturing company (FMC). Fourteen criteria from sustainable aspects – environmental, economic, social, and risk factors- were used to evaluate and rank six 3PRLPs.
The evaluation results provided valuable insights into the strengths and weaknesses of each provider, allowing the FMC to make an informed decision on which 3PRLP to partner with for their needs. The outcomes demonstrated that the proposed approach is a valuable tool for supporting decision-making, and it is not only applicable to the case discussed in this work but also to other situations of a similar nature.

Keywords

Status: accepted

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