ORAHS2025
Abstract Submission

176. From models to implementation: the impact of embedded OR research in a Dutch hospital

Invited abstract in session MC-2: Implementation, stream Sessions.

Monday, 11:00-12:30
Room: NTNU, Realfagbygget R8

Authors (first author is the speaker)

1. Gréanne Leeftink
CHOIR, University of Twente
2. Erwin W. Hans
Industrial Engineering & Business Information Systems, University of Twente, fac. Behavioral Management and Social Science
3. Hayo Bos
CHOIR, University of Twente

Abstract

Despite a wealth of OR models in the literature, their implementation in healthcare organizations remains limited. This talk presents the impact of a CHOIR PhD project conducted in-residence at a Dutch hospital, embedded in the integral capacity management team — showing how embedded research can bridge the gap between theory and practice.
We discuss two impact cases: a probabilistic model predicting daily ward bed occupancy using LOS data and expert input, and a Monte Carlo simulation model forecasting surgical block durations. Both models are integrated into the hospital’s business intelligence suite and actively support planning decisions. We also reflect on key success factors, such as close collaboration with practitioners, model transparency and user autonomy, and integration in existing IT systems, as well as challenges, such as managing expectations, data quality, and aligning academic timelines with hospital decision cycles.

Keywords

Status: accepted


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