EURO 2025 Leeds
Abstract Submission

2710. Techno-Centric Home Healthcare Scheduling and Routing Plans: a systematic literature review

Invited abstract in session WB-11: Home Health Care Routing, stream OR in Healthcare (ORAHS).

Wednesday, 10:30-12:00
Room: Clarendon SR 1.03

Authors (first author is the speaker)

1. Arghavan Sharafi
2. Mahdi Bashiri
Coventry university
3. Dhananjay Thiruvady
School of Information Technology, Deakin University
4. Benny Tjahjono
Coventry University

Abstract

Home healthcare (HHC) involves delivering both medical and non-medical services to patients in the comfort of their own homes. A key component of an effective HHC system is the HHC Scheduling and Routing Plan (HHCSRP), which organizes and optimizes caregiver schedules and routes.
Emerging technologies such as the Internet of Things, big data analytics, cloud computing, and blockchain are transforming traditional HHC. As a result, HHCSRP has evolved to address new operational research challenges that arise in response to the demands of a techno-centric HHC environment. Additionally, the rise of methods like machine learning offers new opportunities for HHCSRP to achieve better outcomes, either through more accurate parameter predictions or by guiding solution algorithms through learning over successive iterations.
This paper systematically reviews existing research on techno-centric HHCSRP, examining which technological innovations are considered in the literature and how their impact on techno-centric home healthcare has been integrated into mathematical optimization models and solution approaches. Additionally, we propose potential research directions by exploring optimization problems that may arise from the use of technologies in HHC that have not yet been fully addressed in the literature.

Keywords

Status: accepted


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