EURO 2025 Leeds
Abstract Submission

2501. Optimizing Post-Discharge Follow-Up Using Operational Research and AI-Driven Risk Stratification

Invited abstract in session TD-13: Machine learning in healthcare, stream OR in Healthcare (ORAHS).

Tuesday, 14:30-16:00
Room: Clarendon SR 1.01

Authors (first author is the speaker)

1. Matilde Santos
UNIDEMI, NOVA FCT
2. Mariana Peyroteo
UNIDEMI, Department of Mechanical and Industrial Engineering, NOVA School of Science and Technology, Universidade NOVA de Lisboa
3. Luís Lapão
Intelligent Decision Support Systems Laboratory, Universidade Nova de Lisboa

Abstract

Hospital readmissions pose significant operational challenge, demanding efficient resource allocation and smarter decision-making in healthcare organization. This study applies Operational Research (OR) methodologies to optimize post-discharge follow-up through iFollow@Care digital platform - a decision-support system integrating machine learning-based risk stratification with workflow optimization. The digital platform was implemented with streamlit and python libraries. Using three years of patients’ follow-up data, we developed a classification model (Logistic Regression, AUROC: 0.9531) to dynamically prioritize patient follow-up needs, reducing unnecessary interventions while ensuring timely care for high-risk cases. The application of predictive analytics, and resource optimization enabled the reduction of nurse workload by at least 79%, reallocating time toward more value-added patient care. Additionally, evidence-based validation demonstrated its potential to enhance patient outcomes and hospital efficiency. This work highlights the role of AI and OR in data-driven healthcare decision-making, offering a scalable framework for real-time risk management and proper resource allocation in hospital settings.

Keywords

Status: accepted


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